About MX Helpdesk
MX Helpdesk gathers email, live chat, Facebook, Instagram and WhatsApp messages into one inbox and turns them into trackable tickets with Shopify order details attached. It includes AI reply suggestions, canned responses and workflow automation. Launched in October 2025 by Mirasvit and listed as free on the Shopify App Store.
Key Features
Unified inbox for email, chat and social
Order details shown inside tickets
AI-powered reply suggestions
Workflows and canned responses
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Launch Details
Category
Platform
Website
Pricing
Free
Launch Date
October 19, 2026
About the Creator
Apps For Stores Team
@appsforstores
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